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Incomplete Latch Cinch - Pawl Switch Failure

NOTE: After making any repairs, perform BODY VERIFICATION TEST  under VERIFICATION TESTS.
  1. Turn ignition on. Using scan tool, record and erase DTCs. Turn ignition off. Wait approximately 10 seconds. Turn ignition on. Operate power sliding door several times if possible. Recheck for DTCs. If INCOMPLETE LATCH CINCH - PAWL SWITCH FAILURE resets, go to next step. If INCOMPLETE LATCH CINCH - PAWL SWITCH FAILURE does not reset, system is okay at this time. Check for intermittent poor connections or faulty circuits. See WIRING DIAGRAMS in POWER SLIDING DOORS & LIFTGATE - CARAVAN, TOWN & COUNTRY, & VOYAGER article.
  2. Visually inspect sliding door for proper alignment, damaged strikers, damaged latches or obstructions. Repair as necessary. If possible, check operation of sliding door on a known-good vehicle. If sliding door effort is excessive, diagnose power sliding door. See TROUBLE SHOOTING in POWER SLIDING DOORS & LIFTGATE - CARAVAN, TOWN & COUNTRY, & VOYAGER article. If sliding door effort is not excessive, go to next step.
  3. Using scan tool, select INPUTS/OUTPUTS and monitor PAWL state. Open sliding door completely. Using a screwdriver, manually move sliding door cinch/release motor latch to first click (detent) and release using outside handle while observing DVOM. Repeat procedure several times while moving sliding door to different positions and wiggling wiring harness. If PAWL state changes every time sliding door cinch/release motor latch is manually moved, go to next step. If PAWL state does not change every time sliding door cinch/release motor latch is manually moved, go to step  6 .
  4. Turn ignition off. Locate and disconnect sliding door cinch/release motor connector. See Figure . To access connector, door panel will need to be removed. See POWER SLIDING DOOR MODULE  under REMOVAL & INSTALLATION. Using a test light connected to battery voltage, probe sliding door cinch/release motor connector terminal No. 2 (Black/White wire). See Figure . Wiggle wire with test light connected. If test light is illuminated steady and bright, go to next step. If test light flickers, is not illuminated or is dim, repair open in Black/White wire between sliding door cinch/release motor and ground. See WIRING DIAGRAMS in POWER SLIDING DOORS & LIFTGATE - CARAVAN, TOWN & COUNTRY, & VOYAGER article.
  5. Disconnect Power Sliding Door Module (PSDM) connector C1. See POWER SLIDING DOOR MODULE  under REMOVAL & INSTALLATION. Using DVOM, measure resistance of Orange/Gray wire between PSDM connector C1 terminal No. 1 and sliding door cinch/release motor connector terminal No. 3. See Figure and Figure . Wiggle wiring harness with DVOM connected. If resistance is steady at 5 ohms or less, replace PSDM. If resistance is greater than 5 ohms or varies, repair open in Orange/Gray wire between sliding door cinch/release motor and PSDM.
  6. Turn ignition off. Locate and disconnect sliding door latch sensing switch connector. See Figure . To access connector, door panel will need to be removed. See POWER SLIDING DOOR MODULE  under REMOVAL & INSTALLATION. Disconnect Power Sliding Door Module (PSDM) connector C2. Using DVOM, measure resistance between ground and PSDM connector C2 terminal No. 13 (Orange/Yellow wire). See Figure . Wiggle wiring harness with DVOM connected. If resistance is greater than 1000 ohms, replace sliding door latch sensing switch. If resistance is 1000 ohms or less or varies, repair short to ground in Orange/Yellow wire.
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