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Home >> Chevrolet >> 2021 >> Traverse L >> Repair and Diagnosis >> Accessories & Equipment >> Entertainment Systems >> Cellular, Entertainment, And Navigation System >> Diagnostic Information and Procedures >> Voice Recognition Malfunction >> Circuit/System Verification

Circuit/System Verification

NOTE:

For detailed component/system information, refer to the following Owner/User Manual section: Voice Recognition - Helpful Hints for Speaking Commands

  1. Ignition On/Vehicle in Service Mode. Infotainment system ON.
  2. Press the steering wheel controls voice recognition button and clearly speak an available voice command.
  3. Verify the infotainment system responds correctly to the command.
    • If the infotainment system does not respond correctly to the command. 
    1. Clearly speak a different command.
    2. Verify the infotainment system responds correctly to the command.
      • If the infotainment system does not respond correctly to any commands, refer to Circuit/System Testing.
      • Go to next step: If the infotainment system responds correctly to the command.
    3. Refer to the Owners Manual and/or the Navigation System Owners Manual for hints on speaking commands.
    • Go to next step: If the infotainment system responds correctly to the command. 
  4. All OK