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Home >> Chevrolet >> 2012 >> Cruze LS, Automatic Trans >> Repair and Diagnosis >> Accessories & Equipment >> Entertainment Systems >> Cellular System, Entertainment System, And Navigation System >> Diagnostic Information and Procedures >> OnStar Audio Malfunction >> Circuit/System Testing

Circuit/System Testing

  1. Ignition OFF and vehicle systems OFF, disconnect the X2 harness connector at the K73 Telematics Communication Interface Control Module, ignition ON.
  2. Test for less than 4 V between the signal circuit terminal 1 and ground
    • If 4 V or greater 
    1. Ignition OFF, disconnect the X1 harness connector at the A11 Radio, ignition ON.
    2. Test for less than 1 V between the signal circuits and ground.
      • If greater than 1 V, repair the short to voltage in the circuit.
      • If less then 1 V, replace the A11 Radio.
    • If less than 4 V 
  3. Test for less than 4 V between the signal circuit terminal 2 and ground
    • If 4 V or greater 
    1. Ignition OFF, disconnect the X1 harness connector at the A11 Radio, ignition ON.
    2. Test for less than 1 V between the signal circuits and ground.
      • If greater than 1 V, repair the short to voltage in the circuit.
      • If less then 1 V, replace the A11 Radio.
    • If less than 4 V 
  4. Ignition OFF.
  5. Test for infinite resistance between the signal circuit terminal 1 and ground
    • If less than infinite resistance 

      Repair the short to ground on the circuit.

    • If infinite resistance 
  6. Test for infinite resistance between the signal circuit terminal 2 and ground
    • If less than infinite resistance 

      Repair the short to ground on the circuit.

    • If infinite resistance 
  7. Disconnect the X1 harness connector at the A11 Radio.
  8. Test for less than 2 Ω in the signal circuit terminal 1.
    • If 2 Ω or greater 

      Repair the open/high resistance in the circuit.

    • If less than 2 Ω 
  9. Test for less than 2 Ω in the signal circuit terminal 2.
    • If 2 Ω or greater 

      Repair the open/high resistance in the circuit.

    • If less than 2 Ω 
  10. Replace the K73 Telematics Communication Interface Control Module.
  11. Verify that the Connecting to OnStar® message is heard clearly through the audio system when the OnStar® blue button is pressed.
    • If audio is not heard clearly 

      Replace the A11 radio.

    • If audio is heard clearly 
  12. All OK.