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Home >> Chevrolet >> 2012 >> Chevy Express H1500, Van Cargo >> Repair and Diagnosis >> External Pages >> Different car >> Section 1921 (Cellular System, Entertainment System, And Navigation System) >> Diagnostic Information and Procedures >> Symptoms - Cellular Communication >> Notes

Symptoms - Cellular Communication: Notes

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2011 GMC Savana Special, 2011 GMC Savana Camper Special, 2011 GMC Savana, 2011 Chevrolet RV Cutaway, and 2011 Chevrolet Cutaway. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:

The following steps must be completed before using the symptom table.

  1. Perform the Diagnostic System Check - Vehicle before using the Symptom Tables in order to verify that all of the following are true:
    • There are no DTCs set.
    • The control modules can communicate via the serial data link.
  2. Review the system operation in order to familiarize yourself with the system functions. Refer to OnStar Description and Operation .
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