Circuit/System Verification
- Verify the customer has the Proactive Alert SAC001 from OnStar or by using the Scan Tool "Vehicle Diagnostics" - "Vehicle Proactive Alerts".
- If Proactive Alert SAC001 is present.
Refer to Battery Replacement
- Go to next step: If Proactive Alert SAC001 is not present.
- If Proactive Alert SAC001 is present.
- All Ok.
NOTE:
The Appropriate SAC001 Proactive Alert Labor Code Must be used to accurately process the claim. See Labor Time Guide: "Engine/Propulsion Proactive Alerts".