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Oily Substance On Windshield Leaking From Moisture Sensor (PIC6086H)

Publication date: 2024-08-06
Reference number: PIC6086H
Supersedes refnos: PIC6086, PIC6086A, PIC6086B, PIC6086C, PIC6086D, PIC6086E, PIC6086F, PIC6086G

OILY SUBSTANCE ON WINDSHIELD LEAKING FROM MOISTURE SENSOR

OILY SUBSTANCE ON WINDSHIELD LEAKING FROM MOISTURE SENSOR

TECHNICAL SERVICE BULLETIN

Reference Number(s): PIC6086H, Date of Issue:  Aug 6, 2024

SERVICE INFORMATION

Brand: Model: Model Year: VIN: Engine: Transmission:
from to from to
Buick Encore 2013-2020 All All All All
Buick Encore GX 2020-2025 All All All All
Buick Envision 2016-2020 All All All All
Cadillac ATS 2013-2019 All All All All
Cadillac ATS-V 2016-2019 All All All All
Cadillac CTS Sedan (Vin A) 2014-2019 All All All All
Cadillac CT4 models 2020-2025 All All All All
Cadillac CT5 models 2020-2025 All All All All
Cadillac Lyriq 2023-2024 All All All All
Cadillac ELR 2014-2017 All All All All
Cadillac Escalade 2015-2025 All All All All
Cadillac Escalade IQ 2025 All All All All
Cadillac SRX 2013-2016 All All All All
Cadillac XT5 2017-2025 All All All All
Cadillac XT6 2020-2025 All All All All
Cadillac XTS 2013-2020 All All All All
Chevrolet Suburban 2015-2025 All All All All
Chevrolet Tahoe 2015-2025 All All All All
Chevrolet Silverado 2015-2025 All All All All
GMC Yukon 2015-2025 All All All All
GMC Yukon XL 2015-2025 All All All All
GMC Sierra 2015-2025 All All All All
GMC Hummer EV 2023-2025 All All All All

With Rain Sense (RPO CE1) (RPO CEC for SRX only)

Supersession Statement

This PI was superseded to add Models. Please discard copies of PIC6086G.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

CONDITION / CONCERN

Some customers may comment that an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area.

RECOMMENDATIONS / INSTRUCTIONS

The oil/fluid is from the gel pad of the moisture sensor, the oil/fluid can separate and leak due to heat loads. The sensor should only leak one time and leakage will not affect the performance of the sensor.

NOTE:

Only 1 gram of oil is used in the sensor - so the leak will be minimal. As such, driver visibility will not be impacted.

Inspect the moisture sensor for being the source of the leak, If found to be leaking, carefully remove the moisture sensor by gently rocking the sensor in the bracket and pulling down with constant pressure.

IMPORTANT:

Use care to avoid touching the gel of the moisture sensor. Using excessive force to remove may cause the gel to separate from the sensor. Any sensor that experiences gel separation should be replaced.

Clean the glass surface and sensor bracket with an Isopropanol Alcohol wipe until the surfaces are clean, then re-install the moisture sensor.

Test the moisture sensor by placing the ignition in the run position and rotating the wiper switch Intermittent (delay) band fully forward. Once the wipers wipe once, apply water to the windshield in the area of the moisture sensor with a spray bottle. After one or two sprays, the wipers should wipe.

WARRANTY INFORMATION

For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.

Labor Operation Description Labor Time
2080528* Remove Rain Sense Moisture Sensor And Clean Glass and Mounting Bracket 0.5 Hr.
* This is a unique labor operation for bulletin use only. This will not be published in the Labor Time Guide.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.