Side Object Detection System Disabled Message On Cluster DIC (16-K-004)
Publication date: 2016-05-04Reference number: 16-K-004
SIDE OBJECT DETECTION SYSTEM DISABLED MESSAGE ON CLUSTER DIC
TECHNICAL SERVICE BULLETIN
Reference Number(s): 16-K-004, Date of Issue:
May 4, 2016
SERVICE INFORMATION
| Make: | Model: | Model Year: | VIN: | Engine: | Transmission: | ||
|---|---|---|---|---|---|---|---|
| from | to | from | to | ||||
| Buick | Encore | 2014 | 2016 | All | All | ||
| Involved Region or Country | USA, Canada |
| Option (RPO) | SIDE BLIND ZONE ALERT (UFT) |
| Condition | Side Object Detection System Disabled" message on cluster DIC and system no longer functions for the reminder of that drive cycle. This is only occurs when the vehicles are being driven in remote locations with no "targets" (Vehicle, guard rails, etc.) detected for a period of approximately 20 minutes. |
| Cause | System determined sensors are blocked. |
CORRECTION
Reprogram side object sensor with service calibration data
CAUTION:
Do not use this service calibration to every vehicle which has "Side Detection System Disabled" message. Customer driving route must be considered first. If customers drive "no targets" (Vehicle, Guard rails etc.) area in their normal life, and experienced message pop up on cluster, TSB is only applicable to this case. Before service, dealer should explain to customer sufficiently that sensor blockage detection will be disabled due to this calibration then have them agree to use the calibration. Unnecessary re-programming service cal will lead to another customer complain.
SERVICE INFORMATION
| Labor Time: | Description | Hours: |
|---|---|---|
| 2810765 | Side Object Sensor Reprogramming with SPS | Use Published Labor Operation Time |
The regular Warranty and Policy Procedures will apply.
SERVICE INFORMATION
| Bulletin Version | 1 |