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Telematics system, troubleshooting using OnStar® system status light: Notes

The following allows technicians to perform an initial evaluation of Telematics system operation status for troubleshooting using the OnStar® system status light (and pre-recorded system messages where applicable).

NOTE: After pressing either the OnStar® or Emergency button, a recorded message announces: "connecting to OnStar," followed by progression tones. Normal connection time is 10-15 seconds. However, due to local cellular/GPS conditions, making a connection could take up to three minutes. Be patient.
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