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Liftgate Open Message (23-036-18)

Publication date: 2018-09-11
Reference number: 23-036-18

LIFTGATE OPEN MESSAGE

LIFTGATE OPEN MESSAGE

TECHNICAL SERVICE BULLETIN

Reference Number(s): 23-036-18, Date of Issue:  September 11, 2018
CHRYSLER: 2018 Alfa Romeo Stelvio (GU)
GROUP: 23 - Body

SUBJECT

Liftgate Open Message

OVERVIEW

This bulletin involves inspecting the liftgate switch for binding and if necessary replacing the liftgate switch bezel.

MODELS

MODELS CHART

2018 (GU) Alfa Romeo Stelvio
NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.
NOTE: This bulletin applies to vehicles built on or before May 30, 2018 (MDH 0530XX).

SYMPTOM/CONDITION

The customer may notice that the Liftgate switch binds due to the interference between the switch and the bezel.

DIAGNOSIS

If the customer describes the symptom/condition listed above, perform the Repair Procedure.

PARTS REQUIRED

PARTS DESCRIPTION CHART

Qty. Part No. Description
1 6VS91LXHAA Bezel, Liftgate

REPAIR PROCEDURE

  1. Remove the liftgate switch. Refer to the detailed service procedures available in DealerCONNECT>TechCONNECT under: Service Info 08 - Electrical/8N - Power Systems/Power Liftgate/Switch, Full Open/Removal.
  2. Release the retainers and separate the switch from the trim.
  3. Replace the liftgate switch bezel (Fig. 1)  .
    G12077619
  4. Install the liftgate switch. Refer to the detailed service procedures available in DealerCONNECT>TechCONNECT under: Service Info 08 - Electrical/8N - Power Systems/Power Liftgate/Switch, Full Open/Installation.
    NOTE: During the Repair Procedure the battery was dis-connected. Follow the instructions in the Battery Connection Procedure that apply.
  5. Reconnect the battery and follow battery connection procedure. Refer to the detailed service procedures available in DealerCONNECT>TechCONNECT under: Service Info 08 - Electrical/8F - Engine Systems/Battery System/Standard Procedure> Battery Connection Procedure.

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

TIME ALLOWANCE CHART

Labor Operation No: Description Skill Category Amount
23-20-81-93 Bezel, Power Liftgate Switch - Replace (0 - Introduction) 6 - Electrical and Body Systems 0.2 Hrs.

FAILURE CODE

FAILURE CODE CHART

ZZ Service Action