Checking Cell Phone Compatibility
The most important step in troubleshooting HFL issues is to identify the model, software version, and wireless carrier of the phone in question. Not all phones with the Bluetooth feature and a hands-free profile are compatible with the HFL system.
Go to handsfreelink.com, and check if the client phone is approved to work with Honda HFL system.
NOTE:
- The lists of approved, archived, and currently testing phones are constantly changing, so make sure you view them frequently.
- Phones are added as they are approved.
- Phones can be removed from the approved list if a software bug is discovered that makes the phone incompatible. These phones can be added back to the approved list if the phone manufacturer corrects the bug.
- If the software bug is corrected, a new software version is created and may be listed in the Supported Features section of the phone.
- The software versions that are approved are now being listed in the Software Version field.
- If you cannot access the Acura website, call the HFL call center at 888-528-7876 for further assistance. The call center is open Monday thru Friday from 6:00 a.m. to 6:00 p.m. CT; Saturday from 7:00 a.m. to 6:00 p.m. CT; and Sunday from 8:00 a.m. to 6:00 p.m. CT.